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News Archives - Page 62 of 63 - UST Training

State of the Nation: UST Compliance and Training

April 5, 2012

The US EPA periodically publishes a list of states and how well they are achieving significant operational compliance, or SOC. In other words, what percent of all the tanks in each state are in compliance with release detection, spill/overfill prevention and corrosion protection requirements.
How does your state compare to others?

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UT Proposed changes to UST Operator Training Rules:

November 25, 2011

The Division of Environmental Response and Remediation (DERR) is proposing changes to the Utah underground storage tank (UST) rules to modify the requirements for third-party individuals who act as a Class B operator.

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August 5, 2011

Class C UST Operator Training: Approved Versus Acceptable

We often get calls about whether our Class C course is approved by a state UST agency. Sometimes the answer is yes but often the answer is murky, regulatory speaking.

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The 5 Most Important Things a Class A/B UST Operator Must Know

August 5, 2011

It can be a daunting job to train a UST operator who is brand new to the business.

We have over 500 slides of information for Class A/B operators that we pack into a five-plus hour training, and we can only imagine what the typical new operator must experience trying to slog though so much information.

We pride ourselves on making the UST regulations easy to understand by using pictures and stories, but still, how does a new operator come away inspired to be a better operator? Here is a 30,000-foot view of what we think are the most important things to know.

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Wisconsin Recorded Webinars

August 5, 2011

Great news for busy Wisconsin Class A/B UST operators. We have a new training option: recorded webinar lessons.

Currently in Wisconsin, UST operators sign up for a webinar that we broadcast live. Feedback on the live option has been very positive and folks, especially new operators, say they like talking to a live person. However, scheduling can be a problem and some operators can’t afford to take a whole day off for training. We’ve had numerous requests for recording the lessons so users can watch at their leisure. Now that option is happening for Wisconsin operators. Go to the “Self-Paced” version of the Wisconsin course.

So now there are two training options

  1. Live webinar and final exam
  2. 10 recorded webinar lessons and final exam

Class C Operator Training Update

August 5, 2011

In case you missed the last newsletter, we’ve made some improvements to our Class C UST Operator Training course. We’ve expanded our course material to provide a more in-depth discussion on line leak detectors plus we added a whole new lesson on delivery overfills and safety. Our new online training platform (LMS or Learning Management System) now allows you to create your own private, branded account page and manage any number of users. Want to learn more? See


Why Webinars?

June 16, 2011

Folks often ask if a webinar is the best way to train Class A/B operators.

For sure, the traditional “brick and mortar” classroom style is what’s most familiar because it’s a live, in-person experience.

What makes live training tougher these days is cost and scheduling. There is travel to get to the classroom; it’s harder to reschedule if something comes up; it costs more (more overhead). So usually “face time” just is more costly in time and money.

Webinars are now the new meeting communications standard for many business people.  But for many UST operators it’s a whole new concept.

And just because it’s online doesn’t mean it has to be dull. Our webinars are content-rich with lots of real-life pictures and stories. We know it’s tough to stay awake even in a live class so we go out of our way to use images and interactive exercises to make the material come alive so students stay with the instructor through the day.

Should you use webinar technology to meet the training requirement? Here are some things to consider:

Generally there are three types of “classrooms”

Live: Traditional classroom

On Demand: Internet-based, attend whenever you like by yourself

Live Webinar: Internet-based, attend on a specific time and date with others

Webinars require a high speed internet connection and basic computer literacy – operators who don’t have high speed internet or get easily frustrated using the computer should perhaps consider another alternative.

Don’t get us wrong. We’d love to train everyone out there but we’d rather see people have a positive training experience and have it suit their objectives and capabilities.

Most of our webinar attendance ranges from 10-40 students per session but we can host larger groups with a few special requirements.

In June we hosted our largest-ever webinar: 152 students for a dealership training meeting in one large room with a projector, two large screens and an event sound system for Q & A.

The Numbers:

1 Day
152 Students
1 Instructor
5.5 Hours of instruction
1,928 Miles between instructor and students

We’ve set up a comparison of the each option. Use this chart to determine which qualities are most important for you.

Training Options
Qualities Live Class On Demand UST Training Live Webinar
Live Instructor Yes No Yes
Can Ask Questions Yes No Yes
Self Paced No Yes No
Interactive Maybe * Maybe * Yes
Easy to Reschedule Maybe * Yes Yes
Can Take Anywhere ** No Yes Yes
Can Opt to Take Exam Only No Maybe * Yes
Can be Customized to Your UST Maybe * Maybe * Yes
Easy to Reschedule Maybe * Yes Yes
Easy to Modify Content Maybe No Yes

*   Can be if designed and/or delivered well.
** Anywhere high speed Internet is available.

The feedback was very positive. Students, and even the instructor, were a little nervous about the distance and number of students. We prepared by having everyone fill out a tanks survey prior to class, so that the instructor knew exactly what the array of compliance was. We knew the attendees worked for a retail c-store, which also helped mold the course to a single user type. We tested and maintained audio and video quality so it looked and sounded great the day of the class.

So webinars aren’t for everyone but for certain situations it makes good sense. For time saving, money saving customization and ease of use, webinars are the way to go.